#1410 Ticket notification e-mail improvements

v1.0.0
closed
Kyle Adams
sf-2 (994)
General
nobody
2015-08-20
2011-01-27
Dave Brondsema
No

Ticket e-mails should have the ticket meta data in the body of the message, below the changes, above the footer.

- changes
- more changes

---

Ticket data

---

Footer text

Discussion

  • Dave Brondsema

    Dave Brondsema - 2011-01-27
    • summary: Discussion emails should have a subject line --> Notification email improvements
      description has changed
     

  • Dave Brondsema

    Dave Brondsema - 2011-01-28

    description has changed

     

  • Rick Copeland - 2011-02-01
    • milestone: backlog --> feb-07
     

  • Rick Copeland - 2011-02-01
    • size: --> 2
     

  • John Hoffman - 2011-02-08
    • assigned_to: John Hoffmann
     

  • John Hoffman - 2011-02-10
    • Description has changed:

    Diff:

    --- old 
+++ new 
@@ -1,7 +1,12 @@
-Discussion/forum email notifications' subject lines are all "Subject: [allura:discussion]"  We should include the topic subject.
+Ticket e-mails should have the ticket meta data in the body of the message, below the changes, above the footer.

-New ticket emails should have the subject the same as update emails, they should also have the From address set to the creator (like update emails)
-Comments on tickets should have the same subject too (currently it is '#NNN discussion')
-Ticket summary should always be at the top of the body
-Fundamental metadata of the ticket should be in the body of the email (not just changes)
-Changes should be in the body of the email
+    - changes
+    - more changes
+    
+    ---
+    
+    Ticket data
+    
+    ---
+    
+    Footer text
    • summary: Notification email improvements --> Ticket notification e-mail improvements
    • size: 2 --> 1
     

  • John Hoffman - 2011-02-14
    • status: open --> blocked
     

  • John Hoffman - 2011-02-14

    Waiting on SOG to assist with getting allura e-mails working on sandboxes so it can be properly tested.

     

  • Mark Ramm - 2011-03-02
    • size: 2 --> 2
    • milestone: mar-03 --> mar-10
     

  • Dave Brondsema

    Dave Brondsema - 2011-03-17
    • status: blocked --> open
     

  • Dave Brondsema

    Dave Brondsema - 2011-03-17

    Chris says email delivery is working fine, as long as the reactor isn't hung

     

  • John Hoffman - 2011-04-08
    • status: open --> code-review
    • assigned_to: John Hoffmann --> Kyle Adams
     

  • John Hoffman - 2011-04-08

    allura:jwh/1410

    • Setup your sandbox so that mails are being sent to a real e-mail address on the manage page.
    • Create a new ticket, comment on it
    • Wiki/discussion notifications will log an error (but still succeed) because there's no template for them yet
     

  • Kyle Adams - 2011-04-11
    • status: code-review --> closed
     

  • Kyle Adams - 2011-04-11

    Looks good.

     

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