#3673 Download on tracker fails with "Could not get ArtifactFile filename" [24040]

v1.0.0
closed
support (446)
General
nobody
2015-08-20
2012-01-31
Chris Tsai
No

https://sourceforge.net/apps/trac/sourceforge/ticket/24040

On the tracker, roughly every other try to download an attachment fails. While the mime headers indicates the filename and content type of the attachment (e. g. image/png) the actual content is an HTML error document:

ERROR
Could not get ArtifactFile filename

Note that the error document is not visible in most cases unless you save the file as something.html and open it in a browser instead of the correct application for the original attachment.

We started getting reports of this a few weeks ago, and we continue to get infrequent reports of this (and I'm able to reproduce this most of the time).

Since the code hasn't changed recently, and due to the inconsistent behavior, I suspect the issue isn't in the code, but as we continue to get reports of this, I think this is worth investigating.

An example ticket with attachments you can test with is here: https://sourceforge.net/tracker/?func=detail&atid=414256&aid=3406768&group_id=17203

Discussion

  • Dave Brondsema

    Dave Brondsema - 2012-02-06
    • size: --> 0
    • milestone: limbo --> forge-feb-17
     
  • Dave Brondsema

    Dave Brondsema - 2012-02-06

    This is the same as [#3638]

     
  • Dave Brondsema

    Dave Brondsema - 2012-02-14
    • status: open --> in-progress
    • assigned_to: Dave Brondsema
     
  • Dave Brondsema

    Dave Brondsema - 2012-02-27

    All these attachments should be working again now.

     
  • Dave Brondsema

    Dave Brondsema - 2012-02-27
    • status: in-progress --> closed
     

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