#3517 Character count for Descriptions is inaccurate [23461]

unreleased
open
nobody
Admin
nobody
2015-01-09
2012-01-03
Chris Tsai
No

https://sourceforge.net/apps/trac/sourceforge/ticket/23461

So, I go to enter my project description - sankit. As I get close to 1000 chars, I hit update. but the last few characters get deleted. So I keep cutting the text back to get it to all upload.

The counter is inaccurate by a large amount - I ended up with a reported count of 950 to get my whole description to upload.

Seems to be the same issue as was closed as wont-fix in [#1602] (though that ticket was before the description field was extended), but I don't see any rationale for the wont-fix in that ticket.

Discussion

  • Chris Tsai - 2012-01-03
    • summary: Character count for Descriptions is inaccurate --> Character count for Descriptions is inaccurate [23461]
     
  • Mark Ramm - 2012-01-12

    Is this on the classic forge or Allura?

     
  • Chris Tsai - 2012-01-12

    Both, sort of. In my testing, only classic has problems with quotes (as described in [#1602]), however, newlines seem to be a problem with both platforms.

    With allura, if you have newlines that bump you over the limit, while it will still say you have characters left, it won't let you submit the form with the error "Please enter a value less than 1000 bytes long."

    With classic, it'll let you submit it no matter how long the text is, but it'll be truncated on the PSP and on the admin settings page.

     
  • Dave Brondsema

    Dave Brondsema - 2012-09-05
    • component: General --> Admin
    • milestone: limbo --> forge-backlog
     
  • Chris Tsai - 2012-09-26
    • labels: support --> support, p3
     
  • Dave Brondsema

    Dave Brondsema - 2014-01-14

    Moreover, the form field does inline counting of characters but when you submit the form then it validates number of bytes. This causes very big differences (and likely frustration) when entering multibyte characters (non-ascii).

     

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