#4530 maintaining previous comment text when editing ticket fields

Chris Tsai

I've run into this case a few times already where I'll start to write a comment on a ticket, then after I'm done, I realize I want to edit the ticket fields as well, so I click the edit icon, only to find the reply I had typed out is now gone. Doesn't affect me personally too much, because Lazarus, but I can see this becoming very frustrating for users.

So, in short, I think if you have text in the reply box before you click the edit button on a ticket, that text should be transferred to the new reply box.


Tickets: #4530


  • Dave Brondsema

    Dave Brondsema - 2012-07-12
    • milestone: limbo --> forge-backlog
  • Anonymous - 2012-08-17

    Originally by: miesfeld

    We just switched to Allura and I have run into several different scenarios where I lost all the text I had written. This has been as a committer when I was trying to update tickets opened up by our users. And, as a SourceForge user trying to open up supprt tickets. Just voting that this is very frustrating for a user of the ticketing system.


    Last edit: Anonymous 2018-03-28
  • Chris Tsai - 2012-09-26
    • labels: --> p2
  • Dave Brondsema

    Dave Brondsema - 2012-09-26
    • labels: p2 --> p2, 42cc
  • Igor Bondarenko

    Igor Bondarenko - 2012-09-27

    Created #179: [#4530] maintaining previous comment text when editing ticket fields (1cp)

    • status: open --> in-progress


    Tickets: #4530

  • Igor Bondarenko

    Igor Bondarenko - 2012-09-28

    Closed #179. Branch 42cc_4530.

    • status: in-progress --> code-review
  • Dave Brondsema

    Dave Brondsema - 2012-09-28
    • status: code-review --> closed
    • milestone: forge-backlog --> forge-oct-05

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