## #4530 maintaining previous comment text when editing ticket fields

v1.0.0
closed
nobody
General
nobody
2015-08-20
2012-07-12
Chris Tsai
No

I've run into this case a few times already where I'll start to write a comment on a ticket, then after I'm done, I realize I want to edit the ticket fields as well, so I click the edit icon, only to find the reply I had typed out is now gone. Doesn't affect me personally too much, because Lazarus, but I can see this becoming very frustrating for users.

So, in short, I think if you have text in the reply box before you click the edit button on a ticket, that text should be transferred to the new reply box.

## Discussion

• Dave Brondsema - 2012-07-12
• milestone: limbo --> forge-backlog

• Anonymous - 2012-08-17

Originally by: miesfeld

We just switched to Allura and I have run into several different scenarios where I lost all the text I had written. This has been as a committer when I was trying to update tickets opened up by our users. And, as a SourceForge user trying to open up supprt tickets. Just voting that this is very frustrating for a user of the ticketing system.

Last edit: Anonymous 2018-03-28
• Chris Tsai - 2012-09-26
• labels: --> p2

• Dave Brondsema - 2012-09-26
• labels: p2 --> p2, 42cc

• Igor Bondarenko - 2012-09-27

Created #179: [#4530] maintaining previous comment text when editing ticket fields (1cp)

• status: open --> in-progress

#### Related

• Igor Bondarenko - 2012-09-28

Closed #179. Branch 42cc_4530.

• status: in-progress --> code-review

• Dave Brondsema - 2012-09-28
• status: code-review --> closed
• milestone: forge-backlog --> forge-oct-05