#4532 ticket subscriptions not working for migrated projects

v1.0.0
closed
General
nobody
2015-08-20
2012-07-12
Chris Tsai
No

https://sourceforge.net/p/forge/site-support/10/
https://sourceforge.net/apps/trac/sourceforge/ticket/26577
https://sourceforge.net/apps/trac/sourceforge/ticket/26540

I have reports from three different projects that subscription emails aren't working after upgrade.

I've had one check his subscription preferences and everything seems fine there.

Another has mentioned that the subscription emails work fine for the tickets he logged in the new support tickets instance.

So, seems to be something affecting just migrated projects.

Discussion

  • Chris Tsai - 2012-07-12
    • Description has changed:

    Diff:

    --- old
    +++ new
    @@ -4,7 +4,7 @@
    
     I have reports from three different projects that subscription emails aren't working after upgrade.
    
    -I've had one check his [subscription preferences](https://sourceforge.net/prefs/auth/) and everything seems fine there.
    +I've had one check his [subscription preferences](https://sourceforge.net/auth/prefs/) and everything seems fine there.
    
     Another has mentioned that the subscription emails work fine for the tickets he logged in the [new support tickets instance](/p/forge/site-support).
    
     
  • Dave Brondsema

    Dave Brondsema - 2012-07-12

    This will be addressed when the script for [#4502] is run.

     

    Related

    Tickets: #4502

  • Dave Brondsema

    Dave Brondsema - 2012-07-12

    Script has been run to fix the projects' notification flags.

     
  • Dave Brondsema

    Dave Brondsema - 2012-07-12
    • status: open --> closed
    • milestone: limbo --> forge-jul-13
     
  • Chris Tsai - 2012-07-12
    • status: closed --> open
     
  • Chris Tsai - 2012-07-12

    Re-opening since it looks like the fix didn't work for tickets.

    I've confirmed with the hodoku admin that his subscription preferences shows "bugs-and-feature-requests", but he still didn't get a notification when he created a new ticket.

    I'm seeing similar behavior for my "hawaiianshirt" test project as well.

     
  • Jenny Steele - 2012-07-12
    • assigned_to: Jenny Steele
     
  • Chris Tsai - 2012-07-13

    Confirmed with users. Emails were just delayed due to processing around the push yesterday.

     
  • Chris Tsai - 2012-07-13
    • status: open --> closed
     
  • Dave Brondsema

    Dave Brondsema - 2012-07-13
    • size: --> 1
    • milestone: forge-jul-27 --> forge-jul-13
     
  • Dave Brondsema

    Dave Brondsema - 2012-07-13
    • labels: --> migration
     

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