#7072 User can't access personal subscriptions page [ss6565]

v1.3.0
closed
General
2015-08-20
2014-01-22
Chris Tsai
No

[forge:site-support:#6565]

I've recently been receiving emails triggered by updates on SF.net tracker items I commented on ages ago. As these are annoying, I tried to turn them off. At the bottom of these notification emails, it says:

To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/

Doing this, I am first asked to login (makes sense). After having logged in, though, the page simply gives me an error 500. Reproducibly, on different days.

In case you think it matters: I reproduced this on my Mac OS X 10.8.5 machine, using Firefox 26, Chrome 32 and Safari 6.1.1

I'm able to access the subscriptions page, so I suspect this is something specific to his account (username: fingolfin).

Discussion

  • Dave Brondsema

    Dave Brondsema - 2014-01-22

    One slow example from timer middleware instrumentation:

    {
        "time": "2014-01-22 22:57:21,330",
        "level": "INFO ",
        "name": "stats",
        "message": {
            "url": "/auth/subscriptions/",
            "uptime": 177,
            "call_counts": {
                "socket_write": 1,
                "jinja": 1,
                "mongo": 2759,
                "total": 1,
                "socket_read": 14,
                "ming": 2360
            },
            "timings": {
                "mongo": 3157,
                "ming": 962,
                "socket_write": 0,
                "socket_read": 168,
                "total": 11446,
                "jinja": 6447
            }
        }
    }
    
     
  • Dave Brondsema

    Dave Brondsema - 2014-01-24
    • Size: --> 2
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-09
    • labels: support, p3, sf-2 --> support, p3, sf-4, sf-current
     
  • Heith Seewald

    Heith Seewald - 2015-03-09
    • assigned_to: Heith Seewald
     
  • Heith Seewald

    Heith Seewald - 2015-03-18
    • status: open --> review
     
  • Heith Seewald

    Heith Seewald - 2015-03-18

    hss/7072 ready for review.
    notice hss for the prefix

    Here are some numbers based on a user with 226 tools eligible for subscription.

    Note that the ming call calculation is known to be inaccurate, I just left it in for reference.

    Calls New Old Improvement
    Ming 1173 450 -61.64%
    Mongo 37 817 2108.11%
    Timings New Old Improvement
    Total 1499 2130 42.09%
    Ming 333 127 -61.86%
    Jinja 1111 1412 27.09%
    Mongo 38 280 636.84%
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-18
    • Reviewer: Dave Brondsema
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-18
    • labels: support, p3, sf-4, sf-current --> support, p3, sf-4, sf-current, performance
    • status: review --> closed
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-23
    • labels: support, p3, sf-4, sf-current, performance --> support, p3, sf-4, performance
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-30
    • labels: support, p3, sf-4, performance --> support, p3, sf-4, performance, sf-current
    • status: closed --> in-progress
     
  • Dave Brondsema

    Dave Brondsema - 2015-03-30

    We have a bug in the new code:

    File '/var/local/env-allura/lib/python2.7/site-packages/TurboGears2-2.1.5-py2.7.egg/tg/controllers/decoratedcontroller.py', line 120 in _call
      output = controller_callable(*remainder, **dict(params))
    File '<string>', line 2 in index
    File '/var/local/allura/Allura/allura/lib/patches.py', line 83 in with_trailing_slash
      return func(*args, **kwargs)
    File '/var/local/allura/Allura/allura/controllers/auth.py', line 863 in index
      mb.m.delete()
    AttributeError: 'Mailbox' object has no attribute 'm'
    
     
  • Heith Seewald

    Heith Seewald - 2015-04-01
    • status: in-progress --> review
     
  • Dave Brondsema

    Dave Brondsema - 2015-04-02
    • labels: support, p3, sf-4, performance, sf-current --> support, p3, performance, sf-current, sf-1
    • status: review --> closed
     
  • Dave Brondsema

    Dave Brondsema - 2015-04-06
    • labels: support, p3, performance, sf-current, sf-1 --> support, p3, performance, sf-1
     
  • Igor Bondarenko

    Igor Bondarenko - 2015-06-18
    • Milestone: unreleased --> asf_release_1.3.0
     

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