#751 Double-subscriptions result in two e-mails

v1.0.0
closed
Rick Copeland
sf-2 (994)
General
nobody
2015-08-20
2010-07-19
Rick Copeland
No

This happens when a user is an admin and chooses to subscribe to 'all artifacts' on a project. As per [#281], admins get subscribed to tickets as they are created and need not subscribe to the tool itself.

The real issue is that users who are double-subscribed should only receive one notification. So modify the code that handles sending out notifications to deliver either to the mailbox for 'all artifacts' or to the mailbox for the individual artifact (preferably send only to the 'all artifacts' mailbox)

Related

Tickets: #281

Discussion

  • Rick Copeland - 2010-07-20

    • milestone: GA --> post-GA

    • custom_field__size: 1 --> 1

     

  • Rick Copeland - 2010-07-20
    • summary: Users who are subscribed to a tool appear to automatically get subscribed to each artifact in the tool, as well, leading to multiple notifications. --> Double-subscriptions for some users

    description has changed

    • status: open --> closed
     

  • Rick Copeland - 2010-07-20

    description has changed

    • status: closed --> open
     

  • Rick Copeland - 2010-07-20
    • milestone: post-GA --> backlog
     

  • Mark Ramm - 2010-09-20

    • summary: Double-subscriptions for some users --> Double-subscriptions result in two e-mails

    • milestone: backlog --> GA8

     

  • Rick Copeland - 2010-09-24
    • status: open --> in-progress

    • assigned_to: Rick Copeland

    • milestone: backlog --> GA8

     

  • Rick Copeland - 2010-09-24

    Superseded by [#954]

    • status: in-progress --> closed
     

    Related

    Tickets: #954

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