#7951 Update ticket search to filter out deleted tickets

unreleased
open
nobody
None
Tracker
nobody
2015-10-09
2015-08-06
No

The current default "Open Tickets" bin defaults to" !status:wont-fix && !status_s:closed". We should filter deleted tickets ("!deleted_b:true") so the count on the sidebar matches the tickets shown. Do this for all searches automatically (unless they have "deleted" explicitly in their search terms)

We should also apply this to faceting results used in the ticket list filtering drop-downs.

Related

Tickets: #5897

Discussion

  • Heith Seewald

    Heith Seewald - 2015-08-06
    • summary: Update the default "Opened Searches" to filter deleted tickets --> Update the "Open Tickets" ticket search to filter out deleted tickets
    • Component: General --> Tracker
     
  • Dave Brondsema

    Dave Brondsema - 2015-10-09
    • summary: Update the "Open Tickets" ticket search to filter out deleted tickets --> Update ticket search to filter out deleted tickets
    • Description has changed:

    Diff:

    --- old
    +++ new
    @@ -1,4 +1,3 @@
    -The current default "Open Tickets" bin defaults to" `!status:wont-fix && !status_s:closed`".  We should filter deleted tickets ("`!deleted_b:true`") so the count on the sidebar matches the tickets shown:
    +The current default "Open Tickets" bin defaults to" `!status:wont-fix && !status_s:closed`".  We should filter deleted tickets ("`!deleted_b:true`") so the count on the sidebar matches the tickets shown.  Do this for all searches automatically (unless they have "deleted" explicitly in their search terms)
    
    -
    -This may also apply to the 'Closed Tickets' -- its just not as noticable because its less common to delete an already closed ticket.
    +We should also apply this to faceting results used in the ticket list filtering drop-downs.
    
     

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